This thread is an offshoot of the following:
Many topics where laid out including this:
SERVER SECURITY AND ANTI-HARASSMENT
We will work on creating solid controls allowing server operators to regulate their spaces: At the simplest level, we need tools that allow a person running a domain to decide who to allow in, without necessarily needing to know (or caring to know) their username. Formation of groups, and the ability to delegate capabilities will likely be part of this work.
I want to focus on the latter of the two, anti-harassment.
Any virtual world, video game, or even a forum or chat room can bring together people from all over the planet to share, communicate and collaborate. With any mix of people who are communicating, there is the possibility of harassment.
Let’s be clear what I’m talking about. Someone’s intentional or accidental act of which deteriorates someone else’s in-world experience. I’m not talking about “I don’t like your content, it offends me” or copyright issues. I’m talking about when the interaction between two people becomes unpleasant and unavoidable.
In many places online, there is an authoritative presence that can override, ban, modify or otherwise quell disputes. Full disclosure, I’ve participated in Governance for both LL and Blizzard Inc. This presence comes at a huge cost of staffing. In every instance possible, we need to provide people with the tools to self govern their own destiny.
Let’s talk about past efforts for a moment, picking another virtual world totally at random:
As you can see, self-governance is prominent in this video. If you give people the access to tools so that they stay in control of their own experience.
What’s an example of not being in control? Let’s talk about a diamond ring that was so popular.
People love jewelry, free jewelry doubly so. It just so happened that that in this virtual world, free items where available in random shops. The lovely, blingy, and free diamond ring was very popular. You’d click on a box, copy it to your inventory, attach and there you had a shiny new ring on your finger.
What you didn’t know was that scripts in the ring where now pounding some random victim with messages.
The victim could be anywhere in world, proximity was no issue, and they had no way to mute the message nor know where they were coming from.
As easy solution for this was found. With changes to the viewer, message that came from an object also identified the owner of that object. Of course the owner was completely unaware, but could at least be informed that their shiny new ring was a spamming bot.
How else could this have been prevented? There was no way for the unintentional sender of these messages to know that an object was broadcasting out these messages. At first there was no way for the receiver to know where they were coming from without changes to the viewer.
Diagnostics, transparency, and overrides are key to preventing this.
Another famous trick was the invisible noisy object. This was often complicated by giving someone an object that they would rez, which would then self-replicate into objects that now bore the victims name as owner. Being able to counter something is not enough if it can be made so invasive as to overwhelm the tools with which you can clean them up. Sure you can mute an object, but can you mute 100 invisible microscopic ones? The ability to locate, identify, and mute “all the things” becomes key.
While server owners will likely have great control over their sectors, keep in mind that visitors to that same place may not. Sometimes it’s harder to come up with tools for people to control their experiences on other people’s servers.
What are your thoughts on what could happen in High Fidelity that one might see as harassment and what could be done to make sure people have control of their own experience?
Now this is a hot topic so please, let’s keep a cool head here and not turn this forum into an example rather than a set of solutions