I need help troubleshooting what’s wrong with my HiFi setup. I’ve got the standard Matthew photorealistic avatar. I can see and hear everything okay, and other avatars can hear me when I’m at the Welcome center, but my avatar is invisible to them. I also get the Loading Content message, which keeps running and does not go away. I have uninstalled and reinstalled the HiFi software and I cannot fix this problem.
I have an Intel i5-6600 CPU with a GeForce GTX 1080 GPU so the problem is not the computer (I can run other virtual reality programs without problem).
What can I do to troubleshoot this problem? Is there a ticket system for problem reports that I can use? Thanks in advance.