Change email address confirm link broken?


#1

I used the web interface to change my email address, the edit profile page shows its waiting for a confirmation for the new address I supplied. I received an email with a link, but clicking the link always responds with

We’re sorry, but something went wrong.

If you are the application owner check the logs for more information.

The first address I chose was unusual enough to be suspect, as in aaaa@bbb.xyz (xyz is a real TLD). I repeated with a .com TLD and it fails also.

Anything I can do to fix this ?


#2

Thanks for sending up a red flag about this–it’s being looked into, and I’ll post here again when the hamster is properly back in its wheel.


#3

Just a ping to say that @b sent you a PM requesting more information about the verification link you’re receiving!


#4

No sign of an email here. I suspect it was sent to the original email address I was attempting to change , which is no longer valid.

Happy to help , if possible please use the email address I have tried to change to.


#5

Here’s the email I received

Bavid.Dailey,

Your account has been created.

[Omitted Link] Click here verify your email.

High Fidelity

You received this email because you have signed up
for a High Fidelity user account.

https://highfidelity.comHigh Fidelity


#6

Yes–we knew the email might not work, so a PM was sent instead to your inbox on this forum.

Paging @b, who may be able to assist with this info. Thanks!


#7

I’m fixing this as we speak.


#8

Okay, you should be confirmed now. Needed to fix a bug on the server. Thanks!


#9

Confirmed that whole cycle works now. Thanks.

Minor cavil. The email to confirm a change says

“Your account has been created”.


#10

Hate to do this but just noticed that my email in the forum preferences is incorrect and that one seems not to be edit capable.

Am I stuck forever with an invalid email for the forum ?