Forum keeps crashing during offhours


#1

Just as a side note, when is this issue going to get fixed? takes the wind out of my sails when I cant refer to anything here :slight_smile: when the San Francisco Office is sleeping.


#2

i was going to post about that but the forum was down


#3

It has been down because of a server 500 error. That suggests some bad code was pushed to the WEB site.


#4

I was going to post a reply to your post when the forums were down, but the forums were down.


#5

It keeps happening everytime they are off sleeping. I tested their website at the same time and docs and they worked fine, but from what I have gather runs g on the Discourse Forum Blueprint that runs on Ruby On Rails, their Docs run on another Ruby on Rails Instance. Meanwhile while their website runs on PHP,


#6

sorry guys! Ideally we need to get a more robust setup for the forums. This is something we need to do soon. I will get that on the agenda for Friday.


#7

In case it helps troubleshoot – even when the forums are down other discourse pages seem to load. For example, 404 pages like https://alphas.highfidelity.io/404asdf (if clicking that link from here within the forums you might have to load in a new tab/window to see). Note that 404 pages appear to display the top 10 titles of latest/popular posts from the forums (suggesting the possibility that discourse’s machine brain is at least partially conscious during these outages).