Increase in crashes since last update


#1

Today I experienced crashes during our maker meetup at least 7 times. Two of them were crashes that affected my entire computer.

Windows 10 x64, Nvidia GTX970, 16GB RAM, Intel i5 CPU.
Running the stand-alone client with the newest update.

This is how the crashes usually occur:

I have High Fidelity open, and will lose responsiveness and the framerate will go down. If the window becomes white (e.g. non-responsive, where Windows fades the window), then usually I can close the window and reopen the client.

Sometimes, the framerate will go down, and then I will hear the disconnect noise. The cursor will be stuck on my screen and immovable. Pressing the power button once on my system leads to no response. I have to force a shutdown.

@humbletim added to this and said that when this situation happens to him, he was still able to SSH into his own system, meaning that it might not be a complete lock-up. Since I use a wireless keyboard and mouse, it’s likely that the driver becomes nonresponsive, so there’s not much troubleshooting I can do at that point.

When I looked back in my event log, there do not seem to be any events linked to the shutdown apart from an event stating that there was an unexpected shutdown. This happened once on the 21st and two times today (the 26th) while I was attending a maker meetup.

I’ve talked to other users and found that others are also having a higher amount of crashing in the past few days. I’m wondering if there is an issue with the latest update.

EDIT: It would be very useful to know what kind of processor you have + if you’re experiencing the same crashes as me or not


#2

I’ve been having this same problem myself since the big update mid-March that added the new 3D manipulator.

It’s why I left only minutes into the Maker meeting today. My entire PC locked up and I had to reboot. The lockups also happen for a bit when connecting to a different domain, but it’s Maker specifically where I get the worst ones completely at random (just by idling and not doing anything) that actually force me to hard-reboot.

I think there’s something in Maker that is triggering the issue. Because I don’t get the lockups in my own domain or other people’s. I’m just going to avoid Maker for now.


#3

I agree that it’s happened a lot more frequently in Maker. Sometimes, it happens in Codex as well though.

What processor are you using @theanine?


#4

I here lot’s in maker last 2 weeks to bring marketplace items back and improve scripts.
I noticed sometime short lockups. And the seems te be linked to lot’s of the same lines that get written to the log. Need to check to log when at the pc.


#5

Ok, my log file is fuill with this error, and that’s on maker. I just copy a batch of the errors here. because that is what high fidelity is writing into my log. And i noticed som hiccup when it where writing this. (or avatar did go in maker i did not see.

[DEBUG] [hifi.audioclient] removing injector
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0xb082e.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x2f04f4.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3041a.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30414.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3040c.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3039c.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x6001a.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30378.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30370.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30368.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30360.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30350.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30348.
[03/26 00:15:39] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3033e.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0xb082e.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x2f04f4.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3041a.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30414.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3040c.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3039c.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x6001a.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30378.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30370.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30368.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30360.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30350.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30348.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3033e.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0xb082e.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x2f04f4.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3041a.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30414.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3040c.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3039c.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x6001a.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30378.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30370.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30368.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30360.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30350.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30348.
[03/26 00:15:44] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3033e.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0xb082e.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x2f04f4.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3041a.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30414.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3040c.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3039c.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x6001a.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30378.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30370.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30368.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30360.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30350.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30348.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3033e.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0xb082e.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x2f04f4.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3041a.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30414.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3040c.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3039c.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x6001a.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30378.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30370.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30368.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30360.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30350.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30348.
[03/26 00:15:47] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3033e.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0xb082e.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x2f04f4.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3041a.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30414.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3040c.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3039c.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x6001a.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30378.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30370.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30368.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30360.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30350.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x30348.
[03/26 00:15:55] [WARNING] [default] QWindowsContext::windowsProc: No Qt Window found for event 0x1c (WM_ACTIVATEAPP), hwnd=0x0x3033e.
[03/26 00:15:56] [DEBUG] [hifi.audioclient] adding new injector

#6

Are you saying that you only get a huge chunk of these warnings when in maker? Or just that you get a huge batch of these when you lock up? I will definitely need to keep my logs open and see if I get any such warnings / errors when I lock up. I do notice that crashing does seem to correlate with me trying to use a window within high fidelity, such as the attachment menu or chat menu.


#7


seems fine to me


#8

What kind of processor do you have judas?

Very similar to what I get sometimes, but luckily my computer doesn’t lock up completely when I get the white screen. Does hifi eventually come back or do you have to just force quit?


#9

seconds afer it did this it locked up complelty requiring me to power it off

i know woefully underpowered


#10

Ouch. Okay. So it does not seem to be related to just one processor type then…

Eventually we will isolate something that’s causing this!


#11

do u have shadows and ao on?(idid)
if only they had a team of people bug testing the build before its released


#12

I had both on. I feel like I did a setting reset after a crash that probably turned them off though… I will have to check


#13

just did it again teleporting from maker to sandbox
which is the second full pc hang i had leaving maker


#14

I do not use shadows or AO. because i did not see them in maker.
I only where most of the time on maker. Still need to setup my own server. But first high fieity need to improve font size before i really start doing that. And i found already more fails.


#15

big-fonts


#16

Or at least a font that’s a bit bigger and not blur


#17

UPDATE: Multiple web entities crash my entire computer! I am not the only one affected.

I just went into TIMV and had the issue that I had in Maker on Monday with a full-system crash. However, I’ve been to TIMV before Monday when the web entities were working correctly and haven’t crashed.

In Darling’s land (Stepford), we were able to set up one web entity playing youtube. It was a bit slow, and buggy, but I haven’t identified any issues with only one web wall. We haven’t attempted adding a second web wall to see what happens…

Other people that were affected today: Gaba & Michelle

EDIT: Were you reading my post and dropped by Stepford and had an issue? let me know please. feel free to PM.