Other Avatars are not visible, No sound, No Voxels


#1

I can see voxels/structures (e.g. in the Sandbox domain), but cannot see other users.
Is there any way to restore default settings - I’ve read that you can delete a .ini file that will effectively do this.
Anyone else having this experience?


#2

Are you on Mac or PC, and which # build have you downloaded?


#3

Hi @BluemanSteele, I’m on a Mac - Mavericks using build #636
I have had the same issue with all recent builds - preferably would like to restore original settings in case I’ve inadvertently tweaked something that’s caused this.

Updated to build #649
Tried deleting Interface.ini

  • No other avatars visible, no sound. No voxels.
  • Not much else I can do to resolve this.

#4

Hello,
I am new here but with great interest but i seem to have the same problem, a white glowing planetiod with a small moon, voice does not work and i cannot see anybody else.


#5

Hi @Biggaglitch and @bazm0 when you look at the title bar of Interface what does it say?


#6

Hello,
Thank you for reply
No mine says (build 738) - c0.00000000

pc
win 7 64bit
i5 4.3
8 gig mem
hd 7870 card


#7

@Biggaglitch do you see ‘sandbox.highfidelity.io’ ?


#8

Using a Macbook Pro Mavericks OSX - 8 GB DDR3 - 2.5 GHz Core i5


#9

Hi @bazm0 can you email me and we can setup a time to do a screen share.


#10

Hi Chris,
No I see localhost


#11

Hi @Biggaglitch you need to connect to the Alpha domain. Go to File>Go to Domain. then type in sandbox.highfidelity.io

If you have connected to the Sandbox you will then see “sandbox.highfidelity.io” up the top.


#12

Thanks guys, the stun server port (3478) was being blocked by local firewall rules, all good now.