Update to 6928 - Sandbox fails to Start Server


#1

I had a working Sandbox /domain server running on 6896 and updated the sandbox to 6928 on Windows 10. The domain server does not start, and manually asking it to start has no effect. I see no message to indicate an issue, it just does not show as started.

I reverted to 6896 and that starts fine.

I had updated the client on another Windows system to 6928 and that can connect to the previous 6896 with no issue.

Anyone else having an issue with the sandbox/domain server failing to start or be startable with a version after 6896?


#2

I have just the same like you on a win 2012


#3

For what it’s worth - Sandbox is launching normally for me with Win 10 and build 6928 (RC49).

You could try this to see if there’s anything in logs that might explain and help point to a bug solution…

Stop any running sandbox process(es).

Look in C:\Users_your-user_\AppData\Roaming\High Fidelity\Server Console\logs
(To make sorting out data easier you could delete all those .txt files in logs directory.)

Update to 6928

Run Sandbox

Do following;

Check in Task manager, Details tab for domain-server.exe and assignment-client.exe
Note if you have either listed and (for AC) how many, if any.

Check logs for any indication of why DS or AC is failing to spawn.


#4

The server-console.exe runs only
[2017-07-28 18:12:15:0251] [debug] build info { releaseType: ‘PRODUCTION’, buildIdentifier: ‘6928’ }
[2017-07-28 18:12:15:0267] [debug] Root hifi directory is: C:\Users\Administrator\AppData\Roaming\High Fidelity
[2017-07-28 18:12:15:0267] [debug] Log directory: C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs
[2017-07-28 18:12:15:0267] [debug] Data directory: C:\Users\Administrator\AppData\Roaming\High Fidelity
[2017-07-28 18:12:15:0314] [debug] Executable with name Interface not found at path D:\HF\High Fidelity\server-console\Interface.exe
[2017-07-28 18:12:15:0314] [debug] Executable with name Interface not found at path D:\HF\High Fidelity\Interface.exe
[2017-07-28 18:12:15:0314] [debug] Executable with name domain-server not found at path D:\HF\High Fidelity\server-console\domain-server.exe
[2017-07-28 18:12:15:0314] [debug] Found domain-server at D:\HF\High Fidelity\domain-server.exe
[2017-07-28 18:12:15:0314] [debug] Executable with name assignment-client not found at path D:\HF\High Fidelity\server-console\assignment-client.exe
[2017-07-28 18:12:15:0314] [debug] Found assignment-client at D:\HF\High Fidelity\assignment-client.exe
[2017-07-28 18:12:15:0737] [debug] Checking for existence of C:\Users\Administrator\AppData\Roaming\High Fidelity\assignment-client
[2017-07-28 18:12:15:0752] [debug] Found directory C:\Users\Administrator\AppData\Roaming\High Fidelity\assignment-client
[2017-07-28 18:12:15:0752] [debug] checking for existence of C:\Users\Administrator\AppData\Roaming\High Fidelity\domain-server
[2017-07-28 18:12:15:0752] [debug] Found directory C:\Users\Administrator\AppData\Roaming\High Fidelity\domain-server
[2017-07-28 18:12:15:0752] [debug] User has existing data, suppressing downloader
[2017-07-28 18:12:15:0752] [debug] cur 6928
[2017-07-28 18:12:15:0752] [debug] Checking for updates
[2017-07-28 18:12:15:0752] [debug] Deleting old log files in C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs
[2017-07-28 18:12:15:0752] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:15:0799] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2836
[2017-07-28 18:12:15:0815] [debug] Child process started
[2017-07-28 18:12:15:0815] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:15:0877] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 896
[2017-07-28 18:12:15:0877] [debug] Child process started
[2017-07-28 18:12:16:0951] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:16:0951] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:16:0951] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:16:0951] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2872
[2017-07-28 18:12:16:0951] [debug] Child process started
[2017-07-28 18:12:16:0963] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:16:0963] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:16:0963] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:16:0963] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2276
[2017-07-28 18:12:16:0963] [debug] Child process started
[2017-07-28 18:12:16:0995] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:16:0995] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:16:0995] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:16:0995] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:16:0995] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2052
[2017-07-28 18:12:16:0995] [debug] Child process started
[2017-07-28 18:12:16:0995] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:16:0995] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:16:0995] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0010] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 880
[2017-07-28 18:12:17:0010] [debug] Child process started
[2017-07-28 18:12:17:0026] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0026] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0026] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0026] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2564
[2017-07-28 18:12:17:0026] [debug] Child process started
[2017-07-28 18:12:17:0026] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0026] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0026] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0042] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2480
[2017-07-28 18:12:17:0042] [debug] Child process started
[2017-07-28 18:12:17:0057] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0057] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0057] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0057] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 32
[2017-07-28 18:12:17:0057] [debug] Child process started
[2017-07-28 18:12:17:0073] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0073] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0073] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0073] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 1568
[2017-07-28 18:12:17:0073] [debug] Child process started
[2017-07-28 18:12:17:0088] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0088] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0088] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0088] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 936
[2017-07-28 18:12:17:0088] [debug] Child process started
[2017-07-28 18:12:17:0120] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0120] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0120] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0120] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 148
[2017-07-28 18:12:17:0120] [debug] Child process started
[2017-07-28 18:12:17:0135] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0135] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0135] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0151] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 608
[2017-07-28 18:12:17:0151] [debug] Child process started
[2017-07-28 18:12:17:0151] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0151] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0151] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0167] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 1296
[2017-07-28 18:12:17:0167] [debug] Child process started
[2017-07-28 18:12:17:0182] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0182] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0182] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0182] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2836
[2017-07-28 18:12:17:0182] [debug] Child process started
[2017-07-28 18:12:17:0182] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0182] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0182] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0198] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 1304
[2017-07-28 18:12:17:0198] [debug] Child process started
[2017-07-28 18:12:17:0213] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0213] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0213] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0213] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2880
[2017-07-28 18:12:17:0213] [debug] Child process started
[2017-07-28 18:12:17:0213] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0213] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0213] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0213] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2884
[2017-07-28 18:12:17:0213] [debug] Child process started
[2017-07-28 18:12:17:0260] [debug] Latest version is: 6928 6928
[2017-07-28 18:12:17:0276] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0276] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0276] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0276] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2212
[2017-07-28 18:12:17:0276] [debug] Child process started
[2017-07-28 18:12:17:0276] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0276] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0276] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0292] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2396
[2017-07-28 18:12:17:0292] [debug] Child process started
[2017-07-28 18:12:17:0307] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0307] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0307] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 2824
[2017-07-28 18:12:17:0307] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2976
[2017-07-28 18:12:17:0307] [debug] Child process started
[2017-07-28 18:12:17:0323] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0323] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 18:12:17:0323] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 2824
[2017-07-28 18:12:17:0323] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 568
[2017-07-28 18:12:17:0323] [debug] Child process started
[2017-07-28 18:12:17:0338] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 18:12:17:0338] [warn] Child stopped unexpectedly too many times, not restarting.
[2017-07-28 18:12:17:0338] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 18:12:17:0338] [warn] Child stopped unexpectedly too many times, not restarting.
[2017-07-28 18:12:17:0979] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0026] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0057] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0089] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0120] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0174] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0221] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0221] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0310] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 18:12:18:0342] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332


#5

Would you be able to post your domain-server or assignment-client logs, if you have any?


#6

C:\Users\xxx\AppData\Roaming\High Fidelity\Server Console\logs
0 KB on new datas

assignment-client
domain-Server
have no logs-(

the last info in the log.txt is
[2017-07-28 18:42:15:0759] [debug] Checking for updates
[2017-07-28 18:42:17:0074] [debug] Latest version is: 6928 6928


#7

Ok, that’s helpful to know - thanks Sbin!


#8

I have the same problem on 2 machines running win 7. Starting server does not seem to do anything and all the log files are empty.


#9

I thought two were not working but now I see it is only one, I noticed this last night and put off dealing with it till today.

my win 10 local host domain works, One of the win 7 domains works. The other win 7 domain does not work.

The only difference that I can think of is that the two that work are set to auto networking. The one that does not work was the first one I set up and has fixed networking and port settings.


#10

Same here Windows 2012 r2


#11

Really want to get to the bottom of this one.

I’ve tested here at the office on my personal machine (Windows 10) and one of our Windows 7 machine as well and can’t reproduce.

Any logs from Server Console, domain-server, or assignment-client would be extremely helpful.


#12

One thing that might be helpful - try to manually run a domain-server from the command line and see if it provides any output about why it’s crashing on launch.


#13

Also, can everybody confirm that they have the same issue with the latest stable release (6935).


#14

-07-28 22:59:08:0341] [debug] build info { releaseType: ‘PRODUCTION’, buildIdentifier: ‘6935’ }
[2017-07-28 22:59:08:0428] [debug] Root hifi directory is: C:\Users\Administrator\AppData\Roaming\High Fidelity
[2017-07-28 22:59:08:0428] [debug] Log directory: C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs
[2017-07-28 22:59:08:0428] [debug] Data directory: C:\Users\Administrator\AppData\Roaming\High Fidelity
[2017-07-28 22:59:08:0459] [debug] Executable with name Interface not found at path D:\HF\High Fidelity\server-console\Interface.exe
[2017-07-28 22:59:08:0459] [debug] Executable with name Interface not found at path D:\HF\High Fidelity\Interface.exe
[2017-07-28 22:59:08:0459] [debug] Executable with name domain-server not found at path D:\HF\High Fidelity\server-console\domain-server.exe
[2017-07-28 22:59:08:0475] [debug] Found domain-server at D:\HF\High Fidelity\domain-server.exe
[2017-07-28 22:59:08:0475] [debug] Executable with name assignment-client not found at path D:\HF\High Fidelity\server-console\assignment-client.exe
[2017-07-28 22:59:08:0475] [debug] Found assignment-client at D:\HF\High Fidelity\assignment-client.exe
[2017-07-28 22:59:08:0773] [debug] Checking for existence of C:\Users\Administrator\AppData\Roaming\High Fidelity\assignment-client
[2017-07-28 22:59:08:0788] [debug] Found directory C:\Users\Administrator\AppData\Roaming\High Fidelity\assignment-client
[2017-07-28 22:59:08:0788] [debug] checking for existence of C:\Users\Administrator\AppData\Roaming\High Fidelity\domain-server
[2017-07-28 22:59:08:0788] [debug] Found directory C:\Users\Administrator\AppData\Roaming\High Fidelity\domain-server
[2017-07-28 22:59:08:0788] [debug] User has existing data, suppressing downloader
[2017-07-28 22:59:08:0788] [debug] cur 6935
[2017-07-28 22:59:08:0788] [debug] Checking for updates
[2017-07-28 22:59:08:0804] [debug] Deleting old log files in C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs
[2017-07-28 22:59:08:0835] [debug] Checking ac-monitor-1304-1501258337182-stderr.txt
[2017-07-28 22:59:08:0835] [debug] Checking ac-monitor-1304-1501258337182-stdout.txt
[2017-07-28 22:59:08:0866] [debug] Checking ac-monitor-2052-1501258336995-stderr.txt
[2017-07-28 22:59:08:0898] [debug] Checking ac-monitor-2052-1501258336995-stdout.txt
[2017-07-28 22:59:08:0913] [debug] Checking ac-monitor-2212-1501258337276-stderr.txt
[2017-07-28 22:59:08:0929] [debug] Checking ac-monitor-2212-1501258337276-stdout.txt
[2017-07-28 22:59:08:0929] [debug] Checking ac-monitor-2564-1501258337026-stderr.txt
[2017-07-28 22:59:08:0929] [debug] Checking ac-monitor-2564-1501258337026-stdout.txt
[2017-07-28 22:59:08:0929] [debug] Checking ac-monitor-2872-1501258336951-stderr.txt
[2017-07-28 22:59:08:0929] [debug] Checking ac-monitor-2872-1501258336951-stdout.txt
[2017-07-28 22:59:08:0929] [debug] Checking ac-monitor-2880-1501258337213-stderr.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-2880-1501258337213-stdout.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-2976-1501258337307-stderr.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-2976-1501258337307-stdout.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-32-1501258337057-stderr.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-32-1501258337057-stdout.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-608-1501258337135-stderr.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-608-1501258337135-stdout.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-896-1501258335815-stderr.txt
[2017-07-28 22:59:08:0945] [debug] Checking ac-monitor-896-1501258335815-stdout.txt
[2017-07-28 22:59:08:0960] [debug] Checking ac-monitor-936-1501258337088-stderr.txt
[2017-07-28 22:59:08:0960] [debug] Checking ac-monitor-936-1501258337088-stdout.txt
[2017-07-28 22:59:08:0960] [debug] Checking domain-server-1296-1501258337151-stderr.txt
[2017-07-28 22:59:08:0960] [debug] Checking domain-server-1296-1501258337151-stdout.txt
[2017-07-28 22:59:08:0960] [debug] Checking domain-server-148-1501258337120-stderr.txt
[2017-07-28 22:59:08:0960] [debug] Checking domain-server-148-1501258337120-stdout.txt
[2017-07-28 22:59:08:0960] [debug] Checking domain-server-1568-1501258337073-stderr.txt
[2017-07-28 22:59:08:0960] [debug] Checking domain-server-1568-1501258337073-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2276-1501258336963-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2276-1501258336963-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2396-1501258337276-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2396-1501258337276-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2480-1501258337026-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2480-1501258337026-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2836-1501258335768-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2836-1501258335768-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2836-1501258337182-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2836-1501258337182-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2884-1501258337213-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-2884-1501258337213-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-568-1501258337323-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-568-1501258337323-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-880-1501258336995-stderr.txt
[2017-07-28 22:59:08:0976] [debug] Checking domain-server-880-1501258336995-stdout.txt
[2017-07-28 22:59:08:0976] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0035] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 3568
[2017-07-28 22:59:09:0035] [debug] Child process started
[2017-07-28 22:59:09:0035] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0129] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 3236
[2017-07-28 22:59:09:0129] [debug] Child process started
[2017-07-28 22:59:09:0711] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0711] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0711] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0727] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2244
[2017-07-28 22:59:09:0727] [debug] Child process started
[2017-07-28 22:59:09:0743] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0743] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0743] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0758] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2952
[2017-07-28 22:59:09:0758] [debug] Child process started
[2017-07-28 22:59:09:0758] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0758] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0758] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0758] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 436
[2017-07-28 22:59:09:0758] [debug] Child process started
[2017-07-28 22:59:09:0774] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0774] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0774] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0805] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 3364
[2017-07-28 22:59:09:0805] [debug] Child process started
[2017-07-28 22:59:09:0805] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0805] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0805] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0805] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2808
[2017-07-28 22:59:09:0805] [debug] Child process started
[2017-07-28 22:59:09:0821] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0821] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0821] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0836] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2112
[2017-07-28 22:59:09:0836] [debug] Child process started
[2017-07-28 22:59:09:0836] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0836] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0836] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0836] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 3148
[2017-07-28 22:59:09:0836] [debug] Child process started
[2017-07-28 22:59:09:0852] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0852] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0852] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0852] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 4040
[2017-07-28 22:59:09:0852] [debug] Child process started
[2017-07-28 22:59:09:0868] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0868] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0868] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0868] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 1428
[2017-07-28 22:59:09:0868] [debug] Child process started
[2017-07-28 22:59:09:0883] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0883] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0883] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0883] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 140
[2017-07-28 22:59:09:0883] [debug] Child process started
[2017-07-28 22:59:09:0883] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0883] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0883] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0883] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2056
[2017-07-28 22:59:09:0883] [debug] Child process started
[2017-07-28 22:59:09:0899] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0915] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0915] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0915] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 1424
[2017-07-28 22:59:09:0915] [debug] Child process started
[2017-07-28 22:59:09:0915] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0915] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0915] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0915] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 1600
[2017-07-28 22:59:09:0915] [debug] Child process started
[2017-07-28 22:59:09:0946] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0946] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0946] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0946] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 500
[2017-07-28 22:59:09:0946] [debug] Child process started
[2017-07-28 22:59:09:0946] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0946] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0946] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0946] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 3372
[2017-07-28 22:59:09:0946] [debug] Child process started
[2017-07-28 22:59:09:0961] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0961] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0961] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0961] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 3688
[2017-07-28 22:59:09:0961] [debug] Child process started
[2017-07-28 22:59:09:0977] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:09:0977] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0977] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:09:0977] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 1304
[2017-07-28 22:59:09:0977] [debug] Child process started
[2017-07-28 22:59:09:0993] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:09:0993] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:09:0993] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 22:59:09:0993] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 2848
[2017-07-28 22:59:09:0993] [debug] Child process started
[2017-07-28 22:59:10:0008] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:10:0008] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:10:0008] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:10:0008] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 3672
[2017-07-28 22:59:10:0008] [debug] Child process started
[2017-07-28 22:59:10:0040] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 22:59:10:0040] [warn] Child stopped unexpectedly too many times, not restarting.
[2017-07-28 22:59:10:0040] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:10:0040] [warn] Child stopped unexpectedly, restarting.
[2017-07-28 22:59:10:0040] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 22:59:10:0040] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 2756
[2017-07-28 22:59:10:0040] [debug] Child process started
[2017-07-28 22:59:10:0055] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 22:59:10:0055] [warn] Child stopped unexpectedly too many times, not restarting.
[2017-07-28 22:59:10:0180] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0587] [debug] Latest version is: 6935 6935
[2017-07-28 22:59:10:0775] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0837] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0860] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0891] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0907] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0938] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0954] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:10:0985] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:11:0016] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 22:59:11:0047] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 23:01:04:0236] [debug] Starting D:\HF\High Fidelity\domain-server.exe --get-temp-name --parent-pid 296
[2017-07-28 23:01:04:0236] [debug] Spawned D:\HF\High Fidelity\domain-server.exe with pid 3608
[2017-07-28 23:01:04:0236] [debug] Child process started
[2017-07-28 23:01:04:0236] [debug] Starting D:\HF\High Fidelity\assignment-client.exe -n7 --log-directory C:\Users\Administrator\AppData\Roaming\High Fidelity\Server Console\logs --http-status-port 60332 --parent-pid 296
[2017-07-28 23:01:04:0251] [debug] Spawned D:\HF\High Fidelity\assignment-client.exe with pid 3564
[2017-07-28 23:01:04:0251] [debug] Child process started
[2017-07-28 23:01:04:0267] [debug] Child process closed with code 3221225595 domain-server
[2017-07-28 23:01:04:0267] [warn] Child stopped unexpectedly too many times, not restarting.
[2017-07-28 23:01:04:0282] [debug] Child process closed with code 3221225595 ac-monitor
[2017-07-28 23:01:04:0282] [warn] Child stopped unexpectedly too many times, not restarting.
[2017-07-28 23:01:05:0271] [error] ERROR Getting AC Monitor status Error: connect ECONNREFUSED 127.0.0.1:60332
at Object.exports._errnoException (util.js:890:11)
at exports._exceptionWithHostPort (util.js:913:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1061:14)

[2017-07-28 23:29:08:0805] [debug] Checking for updates
[2017-07-28 23:29:10:0178] [debug] Latest version is: 6935 6935


#15

For anyone having the issue, can you confirm whether interface does or does not work?


#16

Also, can you see if you have any crash dumps for assignment-client.exe or domain-server.exe in your C:\Users\USERNAME\AppData\Local\CrashDumps folder? Those would be very helpful if you have them.


#17

For me, I have no monitor or real GPU on that machine so I do not download interface when I update it.

Also, there is no C:\Users\USERNAME\AppData\Local\CrashDumps folder on the machine either.

Also, the latest hotfix (version 6935) did not make any change. It still does not start up.

Things that are different here between the machines that work and don’t work are:
Non working domain has manual networking.
Non working domain has not had Interface updated for a long time (an old version of Interface exists because the old installer did not give the choice of Sandbox only).

I doubt that helps. I guess I could try run it with Visual Studio and see what happens. But I would have to install VS on that machine first.

(Edited to add:

Running domain-server.exe from the command prompt gives a
"domain-server.exe - Application Error
The application was unable to start correctly (0xc000007b), Click OK to close the application."

I could see in Task manager the domain-server process, and when I clicked OK it disappeared. Which is different than running from the desktop shortcut which leaves server-console running but stopped.

Now I will try 6940


#18

No change with 6940

stderr and stdout logs empty
server console log looks like this:
http://hifimisc.s3.amazonaws.com/log.txt


#19

Update to latest version 6940 fails in the same way. It installs but on automatically being launch the server is not started, and starting it form the tray icon has no effect, with no message to say why.

Logs files in

C:\Users…\AppData\Roaming\High Fidelity\Server Console\logs

domain-server-…- stderr.txt (8 of them)
domain-server-…- stdout.txt (8 of them)
ac-monitor-…-stdout.txt (10 of them)
ac-monitor-…-stderr.txt (10 of them)

are being created by the failing versions but every file is 0 bytes and has no content when I checked them.

Reinstalling the last working version I had, HighFidelity-Beta-6896.exe, and it starts up fine. And the log files gave content as usual.

The Windows 10 1703 computer the High Fidelity Sandbox is on does not have the (Interface) Client installed. But it is installed on another near identical system on the same subnet and that works fine.


#20

Just on another issue with the Appdata\Roaming\High Fidelity folders… the “Restore backup Instructions” link from the High Fidelity system tray icon point at “Server Backup” in that folder. I have no such folder.