Why my purchases are still marked unconfirmed after days?


#1

Is there something I’m doing wrong since when buying the environment from the marketplace they are still marked as pending? Clicking the ? it says it should take no more than 90 seconds.
See: the snapshot:


#2

They are still marked pending after 5 days. Yesterday at the bank hours the teller told me they are working on this and soon the problems will be fixed. Let’s check in next days… :slight_smile:


#3

hi @claudio.pacchiega, I’ve got a reply of this topic from the support team. Here is what they answered me:

Hello,

Thanks for the heads up. We are aware of the issue and the dev team is working to resolve it. Thanks for your patience!

Have a good day,
The High Fidelity Team

related to: Marketplace - pending certifications


#4

TransactionsPending-cropped

Since two weeks all my transactions go to “pending”…
Is there any eta when this is gonna be resolved?


#5

My stuff arrived today - wallet and marketplace history looks fine now. I thought it was fixed in general, maybe it comes in waves.


#6

Ah - this sounds promising :slight_smile:
Mine was still broken / stacking up the pending numbers yesterday…
So hopefully all will be fine soon :purple_heart::sunglasses: