Windows Interface 505 - Crash on Login


#1

Got a bit further - I could see the interface with login but as soon as I clicked on it – it crashed


#2

LOG:
[2014-05-04T12:02:10] First call to Menu::getInstance() - initing menu.
[2014-05-04T12:02:11] NodeList socket is listening on 62404
[2014-05-04T12:02:11] Changed socket send buffer size from 8192 to 1048576 bytes
[2014-05-04T12:02:11] URL for node authentication has been changed to https://data-web.highfidelity.io
[2014-05-04T12:02:11] Re-setting authentication flow.
[2014-05-04T12:02:11] QObject::startTimer: timers cannot be started from another thread
[2014-05-04T12:02:11] input  device: “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] “Microphone Laptop (2- High Defi”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] “Line In (2- High Definition Aud”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] "Microphone (2- High Definition "   “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] DEBUG [ “Microphone Laptop (2- High Defi” ] [ “Microphone Laptop (2- High Defi” ]
[2014-05-04T12:02:11] “Microphone Laptop (2- High Defi”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] “Line In (2- High Definition Aud”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] "Microphone (2- High Definition "   “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] The default audio input device is “Microphone Laptop (2- High Defi”
[2014-05-04T12:02:11] The audio input device  “Microphone Laptop (2- High Defi” is available.
[2014-05-04T12:02:11] The desired format for audio I/O is QAudioFormat(24000Hz, 16bit, channelCount=1, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:02:11] The desired audio format is not supported by this device
[2014-05-04T12:02:11] The format to be used for audio input is QAudioFormat(48000Hz, 16bit, channelCount=1, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:02:11] output  device: “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Speakers San Rafael (2- High De”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Digital Audio (S/PDIF) (2- High”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Speakers (2- High Definition Au”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Speakers Laptop (2- High Defini”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] DEBUG [ “Speakers San Rafael (2- High De” ] [ “Speakers San Rafael (2- High De” ]
[2014-05-04T12:02:11] “Speakers San Rafael (2- High De”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Digital Audio (S/PDIF) (2- High”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Speakers (2- High Definition Au”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] “Speakers Laptop (2- High Defini”   “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] The default audio output device is “Speakers San Rafael (2- High De”
[2014-05-04T12:02:11] The audio output device  “Speakers San Rafael (2- High De” is available.
[2014-05-04T12:02:11] The desired format for audio I/O is QAudioFormat(24000Hz, 16bit, channelCount=2, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:02:11] The desired audio format is not supported by this device
[2014-05-04T12:02:11] The format to be used for audio output is QAudioFormat(48000Hz, 16bit, channelCount=2, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:02:11] Ring Buffer capacity in samples:  5120
[2014-05-04T12:02:11] Created Display Window.
[2014-05-04T12:02:11] Status: Using GLEW 1.10.0

[2014-05-04T12:02:11] Initialized Display.
[2014-05-04T12:02:12] [DEBUG] LocalVoxelsList : added persistant tree ( “import” )
[2014-05-04T12:02:12] Changing face model for avatar to “http://public.highfidelity.io/meshes/defaultAvatar_head.fst
[2014-05-04T12:02:12] Changing skeleton model for avatar to “http://public.highfidelity.io/meshes/defaultAvatar_body.fst
[2014-05-04T12:02:12] Changing display name for avatar to “”
[2014-05-04T12:02:12] Application title set to: {00000000-0000-0000-0000-000000000000} @  (build 505)
[2014-05-04T12:02:12] Looking up DS hostname alpha.highfidelity.io.
[2014-05-04T12:02:12] Application title set to: {00000000-0000-0000-0000-000000000000} @ alpha.highfidelity.io (build 505)
[2014-05-04T12:02:12] Clearing the NodeList. Deleting all nodes in list.
[2014-05-04T12:02:12] Loaded settings
[2014-05-04T12:02:12] Faceshift: Connecting…
[2014-05-04T12:02:13] Sending intial stun request to 54.215.251.124
[2014-05-04T12:02:13] DS at alpha.highfidelity.io is at 184.169.232.74
[2014-05-04T12:02:13] init() complete.
[2014-05-04T12:02:13] Voxel parsing thread created.
[2014-05-04T12:02:13] Startup time: 2.93 seconds.
[2014-05-04T12:02:13] [DEBUG] LocalVoxelsList : added persistant tree ( “domain” )
[2014-05-04T12:02:13] [DEBUG] LocalVoxelsList : added persistant tree ( “clipboard” )
[2014-05-04T12:02:13] This is a first run…
[2014-05-04T12:02:13] Downloading included script at  QUrl( “http://public.highfidelity.io/scripts/defaultScripts.js” )  
[2014-05-04T12:02:13] Total time to generate stars:  28.9079  msec
[2014-05-04T12:02:13] Total time to retile and generate stars:  74.4014 msec
[2014-05-04T12:02:14] Sending intial stun request to 54.215.251.124
[2014-05-04T12:02:15] Sending intial stun request to 54.215.251.124
[2014-05-04T12:02:16] Sending intial stun request to 54.215.251.124
[2014-05-04T12:02:17] Sending intial stun request to 54.215.251.124
[2014-05-04T12:02:17] Failed to lookup public address via STUN server at stun.highfidelity.io:3478. Using DS for STUN.
[2014-05-04T12:02:17] Faceshift:  “Connection refused”
[2014-05-04T12:02:18] Timed out loading  QUrl( “http://public.highfidelity.io/meshes/defaultAvatar_body.fst” )  received 0 total 0 – retrying…
[2014-05-04T12:02:18] Timed out loading  QUrl( “http://public.highfidelity.io/meshes/defaultAvatar_head.fst” )  received 0 total 0 – retrying…
[2014-05-04T12:02:19] New public socket received from STUN server is 76.126.109.193:62404
[2014-05-04T12:02:19] Displaying QWebView for OAuth authorization at “https://data-web.highfidelity.io/oauth/authorize?client_id=c83fe5fcc3cb5faaaad9a0b49e1e7786ccc67d6e9525de524d5b03eb3a7aa1c9&response_type=code&state=e8d98a2e-fa7e-430a-bab8-5e3403078b7c&redirect_uri=https://alpha.highfidelity.io:40101/oauth
[2014-05-04T12:02:19] Downloading included script at “lookWithTouch.js”
[2014-05-04T12:02:19] Created QT Application.
[2014-05-04T12:02:19] Downloading included script at “editVoxels.js”
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Add/VA+1.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Add/VA+2.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Add/VA+3.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Add/VA+4.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Add/VA+5.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Add/VA+6.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Del/VD+A1.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Del/VD+A2.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Del/VD+A3.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Del/VD+B1.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Del/VD+B2.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Del/VD+B3.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Size/V+Size+Minus.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Voxel+Size/V+Size+Plus.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+1.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+2.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+3.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+4.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+5.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+6.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+7.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+8.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Swatches/Swatch+9.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Undo/Undo+1.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Undo/Undo+2.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Undo/Undo+3.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Script+Init/Script+Init+A.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Script+Init/Script+Init+B.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Script+Init/Script+Init+C.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Script+Init/Script+Init+D.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Mode+Switch/Mode+1.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Mode+Switch/Mode+2.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Mode+Switch/Mode+3.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Initial+Voxel/Initial+V.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Color+Inherit/Inherit+A.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Color+Inherit/Inherit+B.raw
[2014-05-04T12:02:19] Requesting audio file “https://highfidelity-public.s3.amazonaws.com/sounds/Voxel+Editing/Color+Inherit/Inherit+C.raw
[2014-05-04T12:02:19] Downloading included script at “selectAudioDevice.js”
[2014-05-04T12:02:20] Downloading included script at “hydraMove.js”
[2014-05-04T12:02:20] Downloading included script at “inspect.js”


#3

SUBSEQUENT TRYS - LOG
[2014-05-04T12:03:19] First call to Menu::getInstance() - initing menu.
[2014-05-04T12:03:20] NodeList socket is listening on 65374
[2014-05-04T12:03:20] Changed socket send buffer size from 8192 to 1048576 bytes
[2014-05-04T12:03:20] URL for node authentication has been changed to https://data-web.highfidelity.io
[2014-05-04T12:03:20] Re-setting authentication flow.
[2014-05-04T12:03:20] input  device: “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] QObject::startTimer: timers cannot be started from another thread
[2014-05-04T12:03:20] “Microphone Laptop (2- High Defi”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] “Line In (2- High Definition Aud”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] "Microphone (2- High Definition "   “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] DEBUG [ “Microphone Laptop (2- High Defi” ] [ “Microphone Laptop (2- High Defi” ]
[2014-05-04T12:03:20] “Microphone Laptop (2- High Defi”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] “Line In (2- High Definition Aud”   “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] "Microphone (2- High Definition "   “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] The default audio input device is “Microphone Laptop (2- High Defi”
[2014-05-04T12:03:20] The audio input device  “Microphone Laptop (2- High Defi” is available.
[2014-05-04T12:03:20] The desired format for audio I/O is QAudioFormat(24000Hz, 16bit, channelCount=1, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:03:20] The desired audio format is not supported by this device
[2014-05-04T12:03:20] The format to be used for audio input is QAudioFormat(48000Hz, 16bit, channelCount=1, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:03:21] output  device: “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Speakers San Rafael (2- High De”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Digital Audio (S/PDIF) (2- High”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Speakers (2- High Definition Au”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Speakers Laptop (2- High Defini”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] DEBUG [ “Speakers San Rafael (2- High De” ] [ “Speakers San Rafael (2- High De” ]
[2014-05-04T12:03:21] “Speakers San Rafael (2- High De”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Digital Audio (S/PDIF) (2- High”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Speakers (2- High Definition Au”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] “Speakers Laptop (2- High Defini”   “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] The default audio output device is “Speakers San Rafael (2- High De”
[2014-05-04T12:03:21] The audio output device  “Speakers San Rafael (2- High De” is available.
[2014-05-04T12:03:21] The desired format for audio I/O is QAudioFormat(24000Hz, 16bit, channelCount=2, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:03:21] The desired audio format is not supported by this device
[2014-05-04T12:03:21] The format to be used for audio output is QAudioFormat(48000Hz, 16bit, channelCount=2, sampleType=SignedInt, byteOrder=LittleEndian, codec=“audio/pcm”)
[2014-05-04T12:03:21] Ring Buffer capacity in samples:  5120
[2014-05-04T12:03:21] Created Display Window.
[2014-05-04T12:03:21] Status: Using GLEW 1.10.0

[2014-05-04T12:03:21] Initialized Display.
[2014-05-04T12:03:21] [DEBUG] LocalVoxelsList : added persistant tree ( “import” )
[2014-05-04T12:03:22] Changing face model for avatar to “http://public.highfidelity.io/meshes/defaultAvatar_head.fst
[2014-05-04T12:03:22] Changing skeleton model for avatar to “http://public.highfidelity.io/meshes/defaultAvatar_body.fst
[2014-05-04T12:03:22] Changing display name for avatar to “”
[2014-05-04T12:03:22] Application title set to: {00000000-0000-0000-0000-000000000000} @  (build 505)
[2014-05-04T12:03:22] Looking up DS hostname alpha.highfidelity.io.
[2014-05-04T12:03:22] Clearing the NodeList. Deleting all nodes in list.
[2014-05-04T12:03:22] Application title set to: {00000000-0000-0000-0000-000000000000} @ alpha.highfidelity.io (build 505)
[2014-05-04T12:03:22] Loaded settings
[2014-05-04T12:03:22] Faceshift: Connecting…
[2014-05-04T12:03:22] Sending intial stun request to 54.215.251.124
[2014-05-04T12:03:22] DS at alpha.highfidelity.io is at 184.169.232.74
[2014-05-04T12:03:22] New public socket received from STUN server is 76.126.109.193:65374
[2014-05-04T12:03:22] init() complete.
[2014-05-04T12:03:22] Voxel parsing thread created.
[2014-05-04T12:03:22] Startup time: 2.83 seconds.
[2014-05-04T12:03:22] [DEBUG] LocalVoxelsList : added persistant tree ( “domain” )
[2014-05-04T12:03:22] [DEBUG] LocalVoxelsList : added persistant tree ( “clipboard” )
[2014-05-04T12:03:22] Created QT Application.
[2014-05-04T12:03:22] Total time to generate stars:  22.1738  msec
[2014-05-04T12:03:22] Total time to retile and generate stars:  57.3211 msec


#4

what are ur pc’s spec graphics card os etc?

Have you tried editing the interface.ini file
appdata roaming -highfidelity

changing all the trues to false lets u test logging in with everything off, then u can turn them back on in the viewer one at a time manually. hot favorite is avatars


#5

I have no interface.ini file in /Program Files (x86) / High Fidelity / Interface

Note I have nothing in  /Program Files (x86) / High Fidelity other than a folder “Interface”


#6

Win 7, Intel i7 , ATI H5800 series 1gb graphics, 8gb ram ( wouldn’t it be nice if the log told u that ? )


#7

All that’s in / Appdata/Local/Interface is logs there is no /Appdata / Roaming/Interface folder


#8

c -users-judas-appdata-roaming-highfidelity-interface.ini only u wont be judas lol


#9

Thanks, Changed all the “true” to “false” and logged in.
A popup appeared for me to login but a banner at the top of the screen remained – requiring me to login again !
I have a black screen with a red ball and mic
Thanks for the detachable HELP window ! (Here’s hoping all windows are - like SL’s Inventory and Chat etc should be) But its ALWAYS in the foreground. And its only one page.

I can now crash it by clicking on DEVELOPERS / AVATAR OPTIONS / AVATARS